At Lux IPTV, we are committed to providing high-quality IPTV services. If you are not satisfied with your subscription, we offer a 7-day refund policy under the conditions below.
1. Refund Eligibility
Refund requests must be submitted within 7 days from the date of purchase.
Refunds are applicable only to first-time subscriptions for the requested account.
Refunds are not available after 7 days from the purchase date.
2. How to Request a Refund
To request a refund:
Contact us at info@luxiptv.website with your account details and purchase information.
Include the reason for your refund request.
Our team will review your request and process eligible refunds within 3–5 business days.
3. Refund Method
Refunds will be issued via the same payment method used during the original purchase.
4. Non-Refundable Situations
Refunds will not be issued for:
Subscriptions older than 7 days.
Multiple accounts used to bypass the refund policy.
Dissatisfaction due to device incompatibility or internet speed issues.
5. Contact Us
For any questions regarding refunds, please contact:
Email: info@luxiptv.website
Website: https://luxiptv.website